Privacy Policy

1. Introduction

OutreachProxy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services and website.

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Provide and maintain our proxy services
• Process payments and manage subscriptions
• Send transactional emails (receipts, service updates)
• Provide customer support
• Detect and prevent fraud or abuse
• Improve our services and user experience
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors: Stripe processes all payment information
• Authentication providers: Clerk manages user authentication
• Analytics services: Vercel Analytics for website analytics
• Legal authorities: When required by law or to protect our rights

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 90 days for legal, accounting, or fraud prevention purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)
• Encrypted database storage
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze website traffic, including a first-party visitor identifier (the vid cookie) used to understand which channels and campaigns bring visitors to the site. Your IP address is used transiently to resolve a country code via a locally-bundled MaxMind GeoLite2 dataset; the IP itself is never stored. The vid identifier is not shared with third parties.
• Track referrals for our affiliate program

You can control cookies through your browser settings, but disabling them may affect service functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications
• Object to certain data processing

To exercise these rights, contact us via Telegram support or email.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or dashboard notification. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For privacy-related inquiries, please contact us via our Telegram support channel or email.